Privacy Policy – Best Pets Domain

Last Updated: June 8, 2025

1. Introduction

At Best Pets Domain (bestpetsdomain.com), we prioritize your privacy. This policy outlines how we collect, use, and protect your personal information in compliance with Australian Privacy Principles (APPs).

2. Information We Collect

  • Personal Data: Name, address, email, phone number
  • Order Details: Purchase history, payment information (processed securely via Stripe/PayPal)
  • Technical Data: IP address, browser type, cookies (see Cookie Policy)

3. How We Use Your Data

Your information helps us:

  • Process orders and manage your account
  • Improve our products/services
  • Send promotional offers (with consent)
  • Comply with legal obligations

4. Data Sharing

We may share with:

  • Shipping Partners (Australia Post, CouriersPlease)
  • Payment Processors (Stripe, PayPal)
  • Analytics Providers (Google Analytics)
    All third parties adhere to strict confidentiality agreements.

5. Your Rights

Under APPs, you can:

  • Access or correct your data
  • Request deletion (exceptions apply)
  • Opt out of marketing
    Submit requests via Privacy Portal).

6. Security Measures

We implement:

  • SSL encryption
  • Regular security audits
  • Restricted staff access

7. Data Retention

  • Active customers: 3 years post-last purchase
  • Legal requirements: 7 years (financial records)

8. International Transfers

Data may be transferred to:

  • US-based services (under EU-US Data Privacy Framework)
  • NZ partners (with comparable privacy laws)

9. Policy Updates

Changes will be posted here. For questions, visit our Help Centre).